Ready
Help Center Links
It’s sometimes necessary to link to a page in the Help Center to provide more information about a feature. A link should be added after another message in the app, like help text or an error. It should never exist on its own without context.
Say "Learn more about [topic]"
Avoid using vague, generic phrases like “Learn more”, “Click here”, or “Read more” on their own. Say "Learn more about [topic]", where the topic is a short phrase or the name of the feature. Add this sentence at the end of other messages.
Include the external link icon at the end of this phrase. Don't include a period or other punctuation at the end.
Do
Reach out to Cuebiq at customer-success@cuebiq.com to set up footfall attribution. Learn more about footfall.
Don't
Reach out to Cuebiq at customer-success@cuebiq.com to set up footfall attribution. Click here to learn more!
Link formatting
Help center links should open in a new tab and and include the external link icon.
Contact the Tech Writing team to make sure the link is formatted correctly and points to the correct page:
techwriting@basis.com
#pexteam in Slack - use @tech_writing